Question 1

How do I book an appointment online in Ethiopia?

Accepted Answer

Open teraye.com, pick the service you need (clinic, hospital, bank, salon, government office), choose a time slot, and confirm. Booking takes about 30 seconds and is free for customers.

Question 2

Is Teraye free for customers?

Accepted Answer

Yes. Booking appointments and joining queues on Teraye is always free for customers. Businesses pay a flat monthly subscription — there are no per-booking fees or commissions.

Question 3

Which businesses in Ethiopia can use Teraye?

Accepted Answer

Teraye is built for clinics, hospitals, dental offices, spas, salons, barbershops, driving schools, banks, government offices, Fayda and Kebele ID centers, passport offices, and any other service provider that manages appointments or queues.

Question 4

How much does Teraye cost for businesses?

Accepted Answer

Plans start at 2,500 ETB per month for Starter (solo clinic, small salon), 5,500 ETB for Growth (mid clinic, spa, driving school), and 9,500 ETB for Pro (multi-branch, hospital, bank). Enterprise pricing is custom. All plans include SMS reminders and the Telegram Mini App (Growth and above).

Question 5

Can customers book in Amharic?

Accepted Answer

Yes. Teraye is fully bilingual — customers can book in Amharic (አማርኛ) or English. The Telegram Mini App and SMS reminders also support both languages.